Privacy Policy

Last updated: October 31, 2025

At Stitchify Digitizing, we understand that when you send us your artwork, you are trusting us with your brand and your hard work. We take that trust seriously. This policy outlines how we handle your information and the steps we take to ensure your data and designs remain private.

Information We Collect

To provide you with high-quality digitizing and vector services, we collect a few essential details:

  • Contact Information: Your name and email address so we can deliver your files and provide order updates.

  • Order Specifications: The artwork you upload, your required machine formats, and any specific design instructions.

  • Technical Data: Basic browser and device information used to ensure our website and tools (like the PES Viewer) run smoothly on your screen.

How Your Data is Used

We don’t believe in “selling data.” We use your information strictly to:

  • Fulfill your orders and deliver your digital files.

  • Provide technical support and revisions.

  • Improve our website tools and user experience.

  • Communicate with you regarding your specific projects.

The Stitchify File Privacy Guarantee

This is the core of our business: Your designs belong to you. * Confidentiality: Every piece of artwork and every digitized file we produce is treated as strictly confidential.

  • No Re-use: We will never sell, share, or reuse your custom designs for other clients or marketing purposes without your express permission.

  • Archiving: We maintain a secure backup of your files so that if you ever lose your copy, we can resend it to you.

Cookies and Tracking

We use cookies to maintain the functionality of our website and to understand how visitors interact with our services. This helps us keep our site fast and easy to navigate. For a more detailed breakdown, please see our dedicated Cookies Policy.

Security Standards

Your data is stored on secure servers and protected by industry-standard encryption. We use secure, third-party payment gateways (like PayPal and CashApp) so that your financial information never touches our servers.

Your Rights and Control

You are in control of your data. At any time, you may request to:

  • View the personal information we have on file.

  • Update your contact details.

  • Request the permanent deletion of your account, order history, and design files from our systems.

Contact Us

If you have any questions about how we handle your privacy or the security of your designs, please reach out to us directly.

Email: info@stitchifydigitizing.com